This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard


Flu Vaccination Programme 2019/20

We are running Saturday Flu Vaccination Clinics on 12th October and 2nd November.

If you are eligible for an NHS flu vaccination, no need to wait to be invited - please call the surgery to book your appointment!


PUBLIC HOLIDAY -Monday 23rd September 2019

In line with all of NHS Highland, the practice will be closed on Monday 23rd September 2019If you are unwell and cannot wait until the practice opens on Tuesday 24th please phone the Out of Hours service on 111. You will be asked for information about your health and condition and will be advised on the most appropriate course of action.

For a life threatening emergency please phone 999 and speak to the ambulance service, chest pains/shortness of breath would be considered an emergency


Wednesday Practice Meetings - 2-2.30pm

Tweeddale Medical Practice is closed every Wednesday from 2-2.30pm.  If you have a life-threatening emergency please hang up and dial 999.  Otherwise please call back after 2.30pm.

 

Latest News

You can view our latest newsletter in full by clicking on the link above.

Patient Feedback - What you say and what we do.....

 

 What You Said......

What can or are we doing.......

What are we unable to do & why....

Jan 2016

Proxy Access to Vision Online Services - it would be helpful to specify that evidence of Power of Attorney is required

We have updated our information leaflets to state this.

We are unable to accept Power of Attorney status without sight of the official documentation. 

The waiting time to access my doctor of choice is too long

We have introduced bookable telephone review appointments for each doctor – if you do not require a face-to-face appointment, you may be able to speak to your doctor of choice on the telephone sooner.

We have no control over demands on our resources but try our best to meet the needs of our patients.

What about using facilities like Skype for consultations?

This has been considered by the NHS Highland eHealth Committee already and for various reasons concerning security around a commercial system, it is thought not to be viable. We have raised this topic again for further consideration and review – watch this space………….

We are bound by NHS policies and need to comply with whichever systems are authorised and endorsed by them.

 

 

 

 

NEWSLETTER EDITIONS ARCHIVE

Autumn 2015

Spring 2015

Winter 2014

Autumn 2014

Summer 2014

Spring 2014

Autumn 2013

Summer 2013

Spring 2013

Winter 2012

Autumn 2012

 
NHS ScotlandThis site is brought to you by My Surgery Website