Noticeboard


FLU VACCINATION CLINICS 2020/21
Further to our recent post, we have just received delivery of our flu vaccines for patients aged 60-64yrs (who were not otherwise eligible).
Appointments are now open! Please contact the practice to book - 01397 703136.
We are also continuing to offer appointments for all other patients who are already eligible (both adults and children).
For more information of the flu vaccination and who is eligible, please visit https://www.nhsinform.scot/healthy-living/immunisation/vaccines/flu-vaccine

Wednesday Practice Meetings - 2-2.30pm

Tweeddale Medical Practice is closed every Wednesday from 2-2.30pm.  If you have a life-threatening emergency please hang up and dial 999.  Otherwise please call back after 2.30pm.


 PUBLIC HOLIDAYS DATES:

In line with the rest of NHS Highland, the practice will be closed on

  • Friday 16th October 2020
  • Friday 25th December 2020
  • Monday 28th December 2020

Latest News

You can view our latest newsletter in full by clicking on the link above.

Patient Feedback - What you say and what we do.....

 

 What You Said......

What can or are we doing.......

What are we unable to do & why....

Jan 2016

Proxy Access to Vision Online Services - it would be helpful to specify that evidence of Power of Attorney is required

We have updated our information leaflets to state this.

We are unable to accept Power of Attorney status without sight of the official documentation. 

The waiting time to access my doctor of choice is too long

We have introduced bookable telephone review appointments for each doctor – if you do not require a face-to-face appointment, you may be able to speak to your doctor of choice on the telephone sooner.

We have no control over demands on our resources but try our best to meet the needs of our patients.

What about using facilities like Skype for consultations?

This has been considered by the NHS Highland eHealth Committee already and for various reasons concerning security around a commercial system, it is thought not to be viable. We have raised this topic again for further consideration and review – watch this space………….

We are bound by NHS policies and need to comply with whichever systems are authorised and endorsed by them.

 

 

 

 

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